Banner Image
  • Location

    Norcross, Georgia

  • Job title:

    IT Hardware Support

  • Sector:


  • Job ref:


IT Hardware Support



With a proven track record in solving data center challenges across all major industries, our commitment to business excellence is underscored by its worldwide footprint, sound methodology, highly-experienced professionals and process-driven support infrastructure.


Adopting a single-minded approach in support and service delivery, we offer consistent quality standards globally to help you achieve your desired business outcomes.



  • 12 years of working with computer hardware and their components

  • Demonstrate desire to learn various technology and product lines

  • Proficient knowledge of Microsoft Outlook, Word, and Excel


We’d love to see

  • Ability to work with minimal supervision but communicate and coordinate work efforts with team

  • Strong work ethic, emphasis to attention to detail, and ability to problem solve analytically

  • Ability to work well under pressure and within short deadlines



  • Responsible for accurate and timely receipt of inbound equipment

  • Hands-on experience breaking down computer systems to their individual components

  • Perform audits of inbound shipments and produce inventory lists on parts identified

  • Work with engineers to test and build systems to order specs

  • Identify physical damage or faults with hardware on sight

  • Able to produce hardware testing reports

  • Willingness and desire to work in a team environment and cross-train across all hardware platforms

  • Liaise with other departments to ensure equipment is properly recorded, received and stored

  • Excellent time management skills to ensure on time receipts and deliveries




A human approach to staffing.

Our Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of sex, gender, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.