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  • Location

    Atlanta, Georgia

  • Job title:

    Functional Consultant

  • Sector:

    Technology

  • Job type:

    Direct Hire

  • Job ref:

    6592

Functional Consultant

Overview

In your role, based in our Atlanta US office, you will help us achieve our goals and deliver success on behalf of our customers by:

  • Being responsible for the elicitation of customer journeys and capture of requirements during customer project implementations, ensuring that they are reflected within our tailored solutions
  • Being responsible for defining and building Business Intelligence solutions and their underlying data structures, based on a customer's individual product requirements and standard or bespoke event flows


Day to Day

  • Working directly with customers (internal and external) during a project delivery to gain detailed understanding of the customer, system, process and data
  • Leading workshops and ensuring that the requirements are fully extracted, captured and understood by the internal delivery teams, and incorporated to deliver an optimal  solution
  • Responsible for creating functional solution design, requirements traceability, user and process flow documentation
  • Building a strong technical and product understanding of the platform and using this to guide customers in how the platform configurations can be tailored to suit their needs
  • Communicating with internal/external customers providing feedback and recommendations back to business stakeholders (SME’s/Product Management/Marketing/Delivery)
  • Partaking in and contributing to product development working groups, working alongside SMEs, Product, and UI teams to represent the customer desires/wishes and identify opportunities to design features that improve the platform offering
  • Support project delivery teams to land projects successfully; providing strong business analysis, process and technical understanding to the team
  • Providing detailed analysis to support opportunity and commercial proposition

About You

  • Please note: Applicants must be currently authorized to work in the United States for any employer.
  • Considerable experience of delivering large software implementation projects to the Financial Services or payments industry
  • Experience with Risk, Fraud, or Financial Crime
  • Strong understanding of business analysis techniques and project delivery methodologies
  • Must possess the capability to understand, elicit and capture detailed technical and functional requirements and communicate these at a level appropriate to the audience
  • Proven ability to engage with different roles within the internal business such as sales, SME, technical and implementations as well as external customers
  • Willingness to get stuck in and support your fellow Product Delivery team members and colleagues
  • Good understanding of data analysis and API structures, with some experience of Tableau and SQL desirable
  • Strong in project management and organisation skills
  • Ability to meet deadlines and work under pressure
  • Excellent written and verbal communication skills are required

 
And most importantly, a small-company attitude: willingness to adapt to a variable role and a great can-do attitude.

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A Human Approach to Staffing

Our Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of sex, gender, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.