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  • Location

    Peachtree City

  • Job title:

    IT Solutions Analyst

  • Sector:


  • Job type:

    Direct Hire

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We are looking for a passionate and creative IT Solutions Analyst to join a specialized technical team to create high quality, innovative and fully performing computer-system components that together act as a single system. The IT Solutions Analyst will work with a Product Owner, technical teams and business clients to collect, clarify, and translate business requirements into minimal documentation and conceptual designs from which solutions are developed. This role is an active thought partner and application visionary that shapes our offerings. The ideal candidate will have extensive knowledge of the transportation industry, specialized in transportation management systems and LTL intricacy. The ideal candidate will have strong analytical and product management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements with an emphasis on creativity and innovation to maximize the business value of the solution.

Essential Functions
  • Provide leadership in developing requirements including elicitation, analysis, negotiation, validation, and requirement management
  • Manage activities as they relate to analysis of customer requests, solution designs, definition of work planning and client support during the acceptance phase
  • Create and manage project documentation, including project statements, business requirements and project plans
  • Write requirements in brief and concise User Stories with relevant acceptance criteria, using functional decomposition to create a well-organized, value-driven framework
  • Develop artifacts such as user experience models, prototypes, process flows, and business rules to clarify requirements
  • Work with technical/customer support, engineers, testers, and other Information Technology team members to resolve scope and operability issues through dentification of functional design options to meet business requirements
  • Discuss with all stakeholders (customers, business stakeholders, technical team, and product owner) to identify any inconsistencies and/or missing functionality and resolve gaps at any level
  • Assist Product Owner with the maintenance of the product backlog to ensure it is ready for refinement by the development teams
  • Maintain tracking of milestones to provide visibility to stakeholders
  • Document issues, risk management, and contingency plans
  • Perform system testing and support of the user during transition stages
  • Support business development activities with presentations, product demos, sales collateral, and training of both users and technical support
  • Provide second level after-sales support to existing clients
  • Contribute to building a culture where continuous improvement of agile processes is in focus
  • Bachelor’s Degree in Computer Science, Information Systems, or Technical Business Analysis or any equivalent combination of experience, education, and training
  • 5+ years’ experience as an IT Solutions Analyst/Product Specialist; specifically analysis/design/development of web based software solutions
  • Previous experience working on large scale software implementations and release projects
  • Experience with agile methodologies required
  • Knowledge and experience of supply chain management
  • Experience performing gap analysis and documenting the outcome of cost/benefit analysis
  • Previous experience with data manipulation, basic scripting /coding, and SQL highly desirable
  • Working knowledge or experience with IBM Rational Team Concert (RTC) preferred
  • Experience with Lucid Chart preferred
  • Ability to read and understand XML/JSON messages
  • Business domain knowledge of transportation industry, specifically supply chain management
  • Excellent verbal and written communication skills
  • Team player who can build strong relationships at all levels of the organization
  • Strong organizational skills with high attention to detail
  • Ability to manage more than one project at the time
  • Ability to work independently
  • Ability to adapt in a changing workplace
  • Desire to learn and further develop professionally
  • Experience working in a global distributed team is a plus




A Human Approach to Staffing

Our Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of sex, gender, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.