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  • Location

    Alpharetta, Georgia

  • Job title:

    Salesforce QA Engineer

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Salesforce QA Engineer will test and assure integrations, application updates, and configuration changes using systematic quality assurance techniques along with gained business knowledge to ensure proper testing


Essential Duties & Responsibilities:


  • Reviews and analyzes system specifications for implementing changes for our Salesforce Sales Cloud/CRM/Opportunity Management and Agreement Process
  • Adheres to best practices in testing while continuing to improve the quality and productivity of our testing practices
  • Develops/executes test plans and test cases based on requirements, projects and release validation
  • Effectively communicates with product management and business to fully understand acceptance criteria/requirements
  • Develops/maintains knowledge of internal systems, formulas, and other industry-specific information.
  • Creates test data
  • Collaborates with the Salesforce team to develop effective strategies and test plans
  • Executes test runs and validate actual vs. expected results
  • Maintains documentation of all problems, reporting progress along the way
  • Participates in Agile Scrum processes and meetings
  • Influences decisions on testing approaches and test strategies
  • Works proactively with the Salesforce team to find and fix bugs by discussing and documenting the bugs, tracking them through criteria completion and validating when they have been resolved
  • Gathers quality assurance metrics and report out on a pre-defined basis
  • Participates in User Acceptance Testing when needed
  • Participates during deployments to test and validate enhancements and/or bug fixes
  • Supports the Salesforce team with testing third-party apps and integrations
  • Demonstrates knowledge of quality assurance, testing and/or software development processes and methodologies, with the ability to share that knowledge with peers, and project team members
  • Collaborates with the entire team to accurately provide estimates for assigned areas in customer/partner facing Salesforce.com projects


Internal Responsibilities:


  • Adheres to all company policies and procedures including, but not limited to those identified within the Standards of Business Conduct and the Employee Handbook, as may be amended from time to time. Adheres to all applicable laws and regulations and the company's governance/compliance program.
  • Responsible for reporting violations of the company's policies and procedures, Standards of Business Conduct, governance program, laws and regulations through the company's Help Line or other mechanism that may be available at the time of the violation. Assists with internal control failure remediation efforts.


Minimum Qualifications & Competencies:

  • 3+ years' QA experience, including creating test plans/cases
  • Strong aptitude to learn new software systems and programs
  • Excellent people and team skills
  • Comfortable with MS Office, O365, SharePoint
  • Ability to interact with software developers, product managers and business partners
  • Demonstrated ability to manage multiple, parallel initiatives, and meet established deadlines
  • Must be detail oriented, have solid communication skills and strong problem-solving skills
  • Familiarity with Azure DevOps or equivalent
  • Some exposure to SQL, Software Testing, Scrum


Preferred Skills but Not Required:

  • Salesforce (Sales Cloud, Marketing Cloud, Analytics, FinancialForce)
  • Salesforce Lightning Experience and Classic




A Human Approach to Staffing

Our Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of sex, gender, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.