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The mission of the Infrastructure team is to architect, build, operate and enhance Gatsby Cloud infrastructure in the support of product initiatives. The team strives to impact performance, reliability, security, and scalability.

As we’re growing, we need more engineers to support these initiatives! You’ll be working closely with our small but amazing team, solving interesting problems and helping us anticipate how we can improve our infrastructure as we scale.

Day-to-day responsibilities

  • Help us better understand the user’s experience. We’re always trying to create better monitoring and alerting that allows us to understand what’s happening and react to customer issues quickly.
  • Plan, scope, and execute on large initiatives. We approach our work with specific company goals in mind, and we’re looking for someone who is opinionated on how we can reach them. Right now, we’re deeply focused on our product’s quality and stability as we scale.
  • Participate in planning, retrospectives, and other team rituals. We’re still a small, relatively new team, and we’re eager for every team member to help us improve our processes and focus on the most important work, including proposing new practices that have worked well for you!
  • Debug and investigate complex and interesting customer issues.
  • Be available for on-call rotation during working hours
  • Code scripts to enhance and improve developer tools

Qualifications

  • Demonstrated experience scaling commercial SaaS systems. Bonus points if you grew a system from something small. We’re growing fast, and will continue to do so, and we need someone who is able and willing to question our architecture along the way.
  • Experience with Kubernetes cluster design and managing Kubernetes at scale.
  • Experience with cloud hosting services, particularly with awareness of Google Cloud’s offerings.  
  • Proven experience in operations. You’re opinionated about tooling, and have ideas about what we can do better or differently. You’re active, responsible, and thoughtful about metrics.  All of this is driven by a desire to understand and relate to the customer experience.
  • Experience with nginx.
  • Experience with search DBs like Elasticsearch, Lucene, or Cassandra.
  • Experience creating and maintaining monitoring solutions.
  • Terraform, ansible, and other IaaC type of tools

Preferred qualifications

  • You have experience with security. You’re willing to share your opinions about the most-impactful steps we can take to improve in this area.
  • You feel comfortable working on Node.js applications. This will make it easier for you to dive into our Node.js backend applications as-needed.
  • You have hands-on experience 

The best parts of this job

  • You’ll be at the cutting edge of website development — working on one of the fastest-growing site building frameworks on the market. 
  • You’ll feel a deep sense of ownership. This role will play a key part in shaping our future as we scale. We’ll welcome your thoughts and opinions about how to improve our infrastructure with open arms.
  • An incredible team to learn from and mentor. From domain experts to incredibly talented early-career developers is a team that you will be challenged by, and that you will challenge.
  • Challenging technical problems. These include scaling, container orchestration, and running untrusted code at scale. These challenging engineering endeavors and problems are complex, but rewarding and oh-so-fun.

The worst parts of this job

  • Shifting context. You may necessarily have to shift context, whether it’s due to shifting priorities, or an urgent customer-facing issue.
  • We’re a really distributed team. The infrastructure team, in particular, has contributors from the Pacific time zone to the India standard time zone. We’re passionate about remote work, and strive to create sustainable work schedules for everyone, but this sometimes results in long feedback loops.
  • We don’t know what we don’t know.  You are probably going to be leaned on to suggest improvements to processes that we acknowledge are clunky, but also point out areas where we need structure we haven’t even scoped yet.


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A Human Approach to Staffing

Our Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of sex, gender, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.