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  • Location

    Atlanta, Georgia

  • Job title:

    Staff Software Quality Engineer

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  • Job type:

    Direct Hire

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Software Quality Engineer

Our client is the global leader in powering mobile payment services, serving over 4,000 financial institutions across four continents. The company's real-time platform, built upon an API based services-oriented architecture, gives financial institutions a competitive edge by increasing mobile engagement and empowering their customers to personalize, manage and control how payments are made in today's world of always-on digital commerce, resulting in higher usage of payment instruments while lowering fraud incidents. Ondot offers a unique market opportunity in a hot industry. Join us on this exciting journey!

Staff Software Quality Engineer, Sustaining Engineering will be responsible for Level 3 and a higher level of production engineering support of our products. Troubleshooting, finding a root cause and identifying a workaround for customer Severity 1, Severity 2, Priority 1 & Priority 2 issues within SLA time period are the major success factors for this role.



  • Debug, profile and troubleshoot complex problems in live environments
  • Interface with customer & customer support team to reproduce a production issue
  • Develop test scenarios, test cases and validate production defects in a timely manner
  • Prepare and validate instructions to apply production fixes in the customer environment
  • Expertise in staging in-house environments for specific customer infrastructure
  • Test & validate that the enhancements and fixes are scalable, reliable and maintainable
  • As needed, create Oracle Database SQL Queries to troubleshoot customer functional issues
  • Understand released Ondot Products flows, configurations to reproduce production issues
  • Follow Quality Control processes according to industry-standard practices
  • Take initiative and work independently to meet organizational priorities
  • Be a team player in a global team that works round the clock to meet customer needs


Required Qualifications:

  • Self-motivated, results-oriented individual, who can work in a fast-paced environment, and adapt to changes to meet customer production issues
  • Advanced proficiency in Troubleshooting and communication skillsDecision-making capability to switch between multiple customer production issues
  • 8+ years of QA experience
  • 5+ years of ISO 8583 testing experience
  • 5+ years of Java, JEE, Multi-Threading, and Multi-Tier applications testing experience
  • 3+ years of hands-on experience with Linux & Oracle Database


Desired Qualifications:

  • SOAP & REST client testing
  • JSON & XML technologies-based application testing
  • Testing TCP/IP, JMS or MQ applications
  • Experience working in a product company’s sustaining engineering team



  • Bachelor’s degree in Computer Science or Math, or equivalent experience


A Human Approach to Staffing

Our Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of sex, gender, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.