Solutions Engineer

Our client is an early stage, private equity backed SaaS company in the fast-growing space of Sales Compensation & Performance Management. They make a platform that aligns companies & teams through incentives. Their aim is to simplify & automate even the most complex sales commission / incentive programs, and provide visibility from the sales teams up to senior leadership. 

Their growing Services team comes from diverse backgrounds and experiences, creating a dynamic organization set on changing the landscape of sales performance management.  To that end, we are helping them find a passionate Solutions Engineer / Architect to join our growing team and help us deliver intuitive and delightful experiences to our customers. As a Solutions Engineer / Architect, you will work closely with the sales team during the sales cycle as an industry SME. You'll also work with our Professional Services team to oversee implementation design & delivery to ensure customers are delighted. We're looking for intelligent, analytical people with solid interpersonal skills for this role.

What you’ll contribute in this role…

• Participate in onboarding engagements with clients. Typically, this will represent 6–8 weeks of work w/ a client consisting of daily/weekly calls to review info, clarify calculations, review results and ensure that their models are being calculated correctly. You will juggle multiple onboarding engagements & ensure that clients progress as quickly as possible.
• Work with Sales to field prospects' technical and functional questions to help prospects evaluate this technology offering
• Work with sales to help respond to RFPs, Proof of Concept (PoC) functionality/concerns & enablement.
• Create SOWs for Services Engagements to capture the scope, cost, and timeline based on requirements gathered during the sales cycle.

What experience you’ll bring to…

• 4+ years of professional experience
• Experience as a compensation admin or working w/ Sales Performance Management (SPM) tools
• Experience as an implementation lead
• Highly analytical thinker / problem / puzzle solver with an innate ability to mentally map complex systems & navigate complex Excel models.
• Professionalism. Internally, we are a startup, and it is awesome. Externally, clients must see that fun, but as a Fintech startup, working w/ senior management at some of the biggest brands in the world, every interaction needs to be fast, professional, succinct & intelligent.
• Self Starter Mentality. We’re working on building solid materials & resources for new hires; but as a young startup, we’re not all the way there yet. We need people that can thrive in ambiguity, and succeed w/o a lot of direction.
• Strong verbal and written communication skills.
• Reliable. Your work will represent much of the 1st experience a client has w/ our company, so you must perform your work & manage your projects to complete on-time
• Detail-oriented - You must be able to notice small details & fit them within the larger picture.

Bonus Points

• Sales Ops experience, especially familiarity with Salesforce (from an admin perspective)
• Technical expertise (SQL / DBMS, light coding) - huge plus
• Basic accounting/finance understanding
• Project Management experience
• Experience with Territory & Quota Planning
• Interest in Startups/Tech/Finance

What types of perks & benefits do we offer…
Competitive Salary and Equity
Comprehensive Medical / Dental / Vision for you & your dependents
401(k)
Company-sponsored Short & Long Term Disability insurance
Flexible PTO
Flexible work hours
Remote Friendly (schedule based on your group / role)

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply - we’d love to hear from you.

 

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